I arrived late for the tour, what should I do? JeanetteAuthor A I arrived late for the tour, what should I do? If you are late for the tour, you won’t be entitled to a refund. We will try to assist you as best as we can, but we can’t arrange alternative transportation. Please arrive 10-15 minutes before departure and carefully read your ticket or the website for departure time and location. You won’t be entitled to a refund if you miss the transportation or other elements included in your ticket. Related articles How to celebrate May 17th like a true Norwegian Explore icy magic: Five fun facts about huskies Why Lofoten is one of the best places for kayaking